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February 2010
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Tourism Stats
Monitor
Although in 2009 to
date the number of trips has increased overall (+7%)
this growth has been driven by the considerable
growth in “pure holiday” trips between January and
October (up by +17% in the UK and +18% in England).
This trend towards holidaying domestically continued
in October with “pure holiday” trips up by 15% in
the UK and 18% in England. The increase in holiday
trips has come from both longer and shorter breaks,
with 1-3 and 4+ night holidays recording
double-digit growth.
During the first ten
months of the year, seaside locations benefited most
from the growth in domestic tourism (+17%) and trips
to the UK countryside have also shown a marked
increase (+11%). However, when looking specifically
at the month of October, in contrast to the
year-to-date picture, it is large cities/towns and
countryside locations that have driven the increase.
As a consequence of the
growth of domestic holidays, the self-catering
sector experienced a 25% increase in trips while
serviced accommodation rose by only 5% between
January-October 2009 probably due to the drop in
business travel. This pattern continued in the month
of October (self-catering up 29% and serviced up
4%).
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Tourism News
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Research points to bumper year for UK
There may not
have been a ‘barbecue summer’ last year, but
research released by BDRC Continental show
that the holiday industry looks set for
another bumper year in 2010, making it one
of the few industry sectors to benefit from
the recession.
The number of overnight domestic holiday
trips increased by 17% year-on-year during
the first ten months of 2009 (Source: UKTS,
VisitEngland) but the burning question for
those in the tourism sector was whether
people holidaying in the UK last year had a
sufficiently good time to want to repeat the
experience again in 2010.
The answer at the moment seems to be a
resounding yes:
70%
of those surveyed said they were likely to
book a UK holiday in 2010. And the appeal of
holidaying in the UK appears to be
strengthening.
31%
feel the UK is becoming more appealing as a
destination, compared to 25% in 2009 and
just 19% back in the pre-economic downturn
days of 2008.
39%
now claim that they are seriously
considering taking their main 2010 holiday
in the UK - up 10 percentage points from the
same time last year.
High Euro and frustrations with air travel
are driving the trend. The continuing
strength of the Euro and a growing feeling
of disillusion with air travel are at the
root of this sustained appeal with
holidaying at home. The Holiday Survey
reveals that:
46%
of all those considering Europe as a holiday
destination have revised their plans on the
basis of the current Euro exchange rate
The forecasted ‘Back to Britain’ trend so
far for 2010 looks like this:
25%
of those who intend to take a UK holiday
this year are likely to opt for
self-catering accommodation, with 16% of us
likely to take a camping/caravanning holiday
38%
of all UK holidays already booked for 2010
are seaside/beach holidays
33%
rural/countryside holidays
28%
city/town
breaks
13%
activity/adventure holidays
21%
of families surveyed had already booked a
holiday in the UK for 2010 compared with 14%
of those without children.
"The UK holiday industry stumbled upon a
huge opportunity in 2009 to demonstrate what
it can offer to a lost generation of
holidaymakers. The good news is more and
more people are deciding to holiday at home
again this year and are enjoying
re-discovering what’s on their own doorstep.
The acid test will be when Sterling
strengthens, particularly against the Euro.
The UK tourism industry needs to continue to
focus on delivering two key components to
ensure it takes full advantage of this trend
and makes Britain the destination of choice
in the future - and they are value for money
and quality of service.”
Steve Mills,
Director of the Tourism, Travel and Leisure
Team at BDRC Continental
Source: Jan 2010
Breaking
Travel News
Could a drop in the Euro tempt British
holidaymakers abroad?
In May 2009
there were reports that the strength of the
Euro was 'scaring off' British
holidaymakers.
“The strength of the euro seems to have
scared off many travellers, despite the fact
that non-euro countries are not necessarily
cheaper than those within the eurozone, and
that good value holiday spots exist within
the eurozone,”
Barry Smith
Co-founder Skyscanner
Now in
the first quarter of 2010 the strength of
the Euro is being carefully watched as the
European Union decides how to deal with
Greece's ballooning debts. The value of the
Euro and European financial markets have
already been hit with the Euro down to a
nine-month low in February.
"Growth is
on the path of consolidation but growth in
2010 will be fragile, moderate,"
Jean-Claude
Juncker, Prime Miniter of Luxembourg
The economy of the eurozone will grow by
about 1% this year, according to the head of
the 16-nation bloc. The eurozone was hit
hard by the economic downturn last year,
contracting by 4%, its biggest drop since
the euro launched in 1999. Ministers are
also deciding how to help Greece, whose poor
public finances have put the euro under
pressure.
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Recent GDP
figures, released in February, revealed that
the German economy failed to grow at all in
the final quarter of 2009. This makes it even more
unlikely that the European Union's largest
economy, Germany, will help to bail out
Greece, the European Union's weakest
economy. Euro zone finance ministers are now meeting to
discuss potential bail-out plans, which at
the moment prove unpopular amongst the other
European members.
"A weaker Euro will make it cheaper for US,
or UK or other on-eurozone tourists to go on
holiday in Continental Europe - unless
their own currency also takes a tumble."
Source:
11th Feb BBC News
TourismTrendSpotter will be watching the
strength of the Pound against the Euro
carefully to see any signs of the British
holidaymaker leaving behind a UK
'staycation' for more affordable breaks in
Europe.
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Source:
FT.com
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Source: 2nd February 2010
BBC News, 12th February 2010
BBC News, 16th February 2010
BBC News,
Yorkshire
pass launched to tempt visitors to stay
longer
Welcome to Yorkshire has launched the UK’s
first regional sightseeing pass.
The Yorkshire Pass, which is being sold by
Expedia, Superbreak, Lastminute.com and
Viator, allows entry to 75 leading
attractions in the county including World
Heritage sites, national museums and stately
homes. York Minster, Fountains Abbey,
Studley Royal, The Deep, Castle Howard and
Coinsborough Castle are all included on the
pass.
It is hoped the pass will encourage people
to extend their stays in Yorkshire. Welcome
to Yorkshire and its six tourism
partnerships will promote the pass in their
domestic and international marketing
campaigns. Partners include:
Visit
York
Yorkshire
Dales and Harrogate
Yorkshire
Moors and Coast
West
Yorkshire
Visit
Hull
East
Yorkshire and Yorkshire South
“The Yorkshire Pass gives people access to
some of the county’s crown jewel attractions
and the more it is used, the more savings
are made, so people can explore more of
Yorkshire for less. It is the first time,
anywhere in Britain, that a regional
sightseeing pass has been introduced so once
again Yorkshire is leading the way in
putting tourists first.”
Gary Verity,
Chief Executive of Welcome to Yorkshire
Source: Feb 2009
Travelmole.com
Travel
companies to focus on social media in 2010
Social media is seen as the greatest
challenge in online marketing for 2010,
according to a survey from search marketing
specialist Bigmouthmedia.
The company surveyed the industry to gauge
views on online marketing spend going
forward as well as perceived challenges and
opportunities. Despite social media being
seen as a challenge, respondents described
initiatives in the area as their top
innovations this year as well as those
planned for 2010.
When it came to marketing spend, online
continues to get an increasing share of the
total budget – up from:
39%
in 2008
50%
in 2009
an
estimated 57% in 2010
However, some areas within travel, such as
travel comparison sites, holiday rental
specialists and online travel agencies, are
anticipating spending more than 80% of their
total marketing budgets online.
Paid search received the highest portion of
online budgets with an average of 37%,
followed by search engine optimisation at
18% and display at 17%.
While only 7% of online marketing spend was
devoted to social media this year, 60% of
respondents said they would be increasing
their social media and search engine
optimisation budgets next year.
Some 60% said they would either maintain or
decrease pay-per-click spend next year
although the overall paid search budget is
expected to grow in 2010.
Respondents also said the economic climate
was the greatest challenge facing the
industry as a whole.
Source: Nov 2009
Travolution
Easyjet to launch group planning app for
Facebook
EasyJet has
developed a group planning application for
Facebook enabling users to discuss and share
plans before booking. The service is part of
the budget airline’s social media strategy
which includes its @easyJetcare customer
service presence on Twitter.
Source: Dec 2009
Travolution
Responsibletravel.com to offer carbon
comparison flight search
responsibletravel.com has announced that it
will offer travellers a flight search which
compares not only prices, but carbon
emissions of different airlines for
requested routes.
Created in partnership with Global Travel
Market and The Carbon Consultancy. The
search offers a choice of provider based
upon the efficiency of the equipment
(aircraft fleet) used for long and
short-haul flights. Alongside the new flight
search and carbon reduction advice page,
responsibletravel.com aims to help
responsible travellers by offering:
Over
200 UK based holidays. The UK is now the
best selling destination on the website as
many of its UK-based customers chose to
holiday closer to home.
The
functionality to book Europe and worldwide
train tickets or UK train tickets to reach
their holiday destination.
A
special section dedicated to holidays whose
organisers have gone that extra mile in
helping travellers choose more
environmentally friendly methods of
transport. See lower carbon travel holidays.
Source: Dec 2009
Traveldailynews.com
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Consumer Trends
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Still Credit
Crunched?
Money is
still tight – though it’s not all doom and
gloom
VisitEngland have completed the fourth wave
of their credit crunch tracker, which has
been running since October 2008 to measure
the impact of the economic downturn on
holiday behaviour.
The key
headlines this wave are that there is still
a high degree of concern about the economy,
and some two thirds of the population are
still affected in some way by the economic
downturn, and three quarters are cutting
back on spend. These are numbers which
haven’t changed since the start of the year,
but there are now signs of cautious optimism
about the future.
58%
describe themselves as "very concerned" (was
70% a year ago)
23%
believe we are "over the worst" (was 7%)
among
those not yet affected, a higher proportion
expect not to be affected in future
Compared to a year ago, fewer people are
planning to cut out holidays altogether, or
feeling the need to make savings once on
holiday, but nonetheless, just under half
still expect to make some kind of savings on
their holiday budgets - it looks as though
belts will continue to be tightened well
into next year.
Source: 'Impact on Domestic
Tourism Wave 4' - Oct 2009
EnjoyEngland
UK outbound
traffic most severely hit in Europe
Figures from the ITB's World Travel Tends
Report has revealed outbound traffic from
the UK was the most severely hit in Europe
during the first eight months of 2009.
Total international traffic from European
markets dropped by 8% in the first eight
months of 2009.
The
UK saw the biggest decline at 15%
Russia
which was 12% down
Sweden
fell by 10%.
Europe’s
biggest market, Germany, was 5% down
The study also quantified the extent to
which the booking window has changed.
Compared with the same period last year the
number of Europeans who booked their breaks:
within
one week of departure increased by 18%
between
a week and one month ahead was 5% down
between
one month and three months was 12% down
more
than three months ahead was 13% down
“Consumer insecurity” drove this shift
towards late bookings, the report claimed,
adding that confidence was still a major
concern.
When asked, in October, about their plans
for 2010, 68% of Europeans said they would
travel “at least as often” next year. When
asked the same question at the same time in
2008, 80% said they would do so in 2009.
Despite the negative figures, ITB said that
the travel industry “has survived this
period in better shape than was expected in
the spring of 2009."
Source: Dec 2009
Travolution
Brits take
to holiday "snacking" as UK minibreaks soar
Brits are taking more holiday “snacks” and
less vacation three course meals, according
to a YouGov poll and Hoseasons booking
patterns. The YouGov survey of 2361 adults
online asked them about their holiday plans
for 2010. It found some 30% indicated they
are more likely to go on a short break in
the UK in 2010 compared to last year.
Hoseasons' own data shows that short break
holiday bookings are already 25% up in 2010
while 2009 Christmas shortbreaks soared by
68%.
“Last year had a big impact on peoples’
views of the UK as many rediscovered
Britain. This newfound love, combined with
an increasing reluctance to fly and a
tightening of holiday budgets, means that
the UK is become the default destination for
many short break holidaymakers."
“All this strongly points towards the rise
of the ‘holiday-snacking’ and more frequent
shorter breaks to enable holidaymakers to
make the most of their time and budgets in
2010.”
Richard
Carrick, Chief Executive of Hoseasons
Source: Feb 2010
Travelmole.com
Back to
Butlins! Families flocking to its revamped
holiday camps as they shun expensive foreign
breaks
The bucket and spade break is enjoying a
revival, with bookings taken by Butlins and
Pontin's surging by nearly a quarter. In the
past the popularity of this type of holiday
waned as air travel expanded and trips to
exotic destinations became more affordable.
The two companies are benefiting from the
recession, with many hard-pressed families
opting to holiday in Britain rather than
abroad. Efforts to move their parks upmarket
seems to be paying off with health spas,
luxury rooms and fine dining restaurants
attracting more middle-class visitors.
Pontin's
said sales in January were up 22 per cent on
the same month last year, with thousands of
bookings for school summer holidays.
Butlins
said its bookings for the current February
half-term are 15 per cent ahead of last
year, despite the grim weather.
Many families have been priced out of going
overseas during the recession, with foreign
package holiday companies pushing up prices
by as much as 80 per cent once the schools
break up.
Butlins has spent around £100million since
2003 on its three beachside resorts. There
are now two ultra-modern hotels, one with a
£2million spa, being built at Bognor Regis;
a spa at Skegness; and the BlueSkies
Vacation Club, which has luxury apartments
and flat-screen TVs, at Minehead. There are
also sport arenas and go-kart tracks.
Source: Feb 2009
DailyMail.co.uk
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Market Trends
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UK Confidence takes a knock at the beginning
of 2010, but remains positive
According to The Hotel Confidence Monitor,
confidence amongst hotel general managers
suffered a slight setback in Q1 2010 as the
new year produced a mixed outlook across the
UK. Q1 2010 results revealed a small
increase in the proportion of negative
respondents at the expense of positive
respondents compared with Q4 2009, with a
3.5% increase in the number of general
managers surveyed who were not certain about
what the next three months would bring.
However, UK hoteliers have a much brighter
outlook in Q1 2010 compared to Q1 2009, with
more than 55% of respondents either
optimistic or very optimistic about their
hotel’s trading performance over the next
three months. Looking back, just 29% of
respondents were optimistic or very
optimistic about future trading performance
in Q1 2009.

Occupancy expectations for 2010 compared to
2009:
50%
expect a growth
26%
are not anticipating a change
24% forecasting a decline.
Year-end growth in rooms revenue during 2010
is anticipated by 69% of the 115 general
managers who completed the Hotel Confidence
Monitor survey, with less than 20% of
respondents expecting a year of negative
revenue performance.
(Online survey,
carried out between 11 and 22 January 2010,
with a total of 115 UK chain hotel general
manager completes)
Source: Feb 2010
TRI Hospitality Consulting
London continues to outperform the European
hotel market
With the
exception of Prague and Budapest, all cities
profiled in the TRI Hospitality Consulting
European Chain Hotels Market Review for
November 2009 enjoyed a growth in room
occupancy levels compared to last year.
Berlin, London and Barcelona experienced the
strongest increase in room occupancy levels
of six to seven percentage points.
“The growth in average annual room
occupancy levels reconfirms the signs of a
slow and gradual sales recovery of the
European hotel market”
David Bailey,
deputy managing director, TRI Hospitality
Consulting.
Achieved average room rates continue to
decline, compared to levels achieved last
year, with the exception of London, which
increased achieved average room rates by
2.7%.
In November 2009
London continued to outperform the European
hotel market, driving room occupancy and
achieved average room rate levels, while
restraining payroll costs by 4.6%. As a
result, RevPAR in the UK capital increased
by over 11% and profit per available room (GOP
PAR) rose by 9.2% to a notable €113.25. This
moves London significantly above other
leading European cities such as Paris
(€62.98) and Amsterdam (€59.44).
A sample of 115
full-service London hotels reported a third
successive month of average room occupancy
growth, increasing year-on-year from 79.3%
to 84.0%. The weak Pound, mild winter
weather and widespread discounts helped
drive the best retail sales in London since
October 2006. London remains a top retail
destination and, with the sales starting
early, November’s footfall increased by 3.6%
year-on-year.
Source: Dec 2009
Hotelier.com, Dec 2009
4Hoteliers
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Tourism Innovation
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Person-to-person car sharing service
RelayRides bills itself as
the first person-to-person
car-sharing marketplace. The site
allows people with cars to earn
money by renting them out to people
who don't have cars of their own.
Cars are fitted with a
device that allow
authorized renters to access it
without having to be given keys. It
also establishes an insurance policy
to cover renters during the rental
period.
Next, owners set the car’s
rental price, along with where the
car will be rented and when it is
usually available. Renters can then
reserve the vehicle by the hour or
day within the owner-set schedule. With suggested hourly
rates of between USD 6 and USD
12 - covering 20 miles per reserved
hour or 160 miles per day along with
gas and insurance - owners can earn as
much as USD 8,000 per year by
renting out their cars for just 20
hours a week, RelayRides says.
Every shared car replaces 14 to 18
vehicles on the road.
This
shows the technology exists for a
flexible car rental system that can
be run in real time with
citizens/visitors. Would such a car
rental scheme in the Lake District
be part of the solution to a
sustainable transport system?
Read More > |
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Green light given for London's first
Art'otel
Planning permission has been granted
for the building of the first
Art’otel in London, to be operated
by Park Plaza Hotels.
"We can now build a world-class
hotel that will be a showcase for
artists."
Boris Ivesha,
president and chief executive of
Park Plaza Hotels, the owner of the
Art’otel brand.
Situated close to Hoxton Square with
its strong artistic influences, the
location of the 350-bedroom hotel is
believed to be important to its
success as the brand’s concept
focuses on original art by one
artist being displayed throughout
the bedrooms and public areas.
The 18-storey London hotel, which
will include an art gallery, space
for video artists and photographic
studios, is due to open in 2012.
There will also be a spa, cinema and
a top floor restaurant and bar.
There are currently seven Art’otels
in Europe – six in Germany and one
in Budapest, with two scheduled to
open this year in Cologne and
Marrakech and one in Amsterdam in
2011.
Read More > |
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The tools to take rental goods and
services to market
Continuing on the rental theme,
Rentcycle is a new online platform
to help
rental businesses go online. The brainchild of
Silicon Valley entrepreneur Tim Hyer,
this startup offers web-based
hosting and software utilities to
help rental companies streamline
their business process and improve
customer conversion. In addition,
the site aims to become a portal for
consumers wishing to rent goods or
services.
Once registered, companies get a
branded online storefront to present
their wares, along with reservation
systems, inventory management and
analytics. Customers can search both
by product or provider in their
area, and can order and pay for
items through Rentcycle. There is
also a messaging service delivering
reservation reminders and SMS
updates on customer inquiries.
While small businesses in many
sectors are squeezed out by the
economies of scale of their
web-based competitors, Rentcycle has
developed a
solution to help those outlets
become more efficient and
accessible. The rental market,
beyond just Car rental, in a
sustainable tourism destination such
as the Lake District
should be on every entrepreneur's
watchlist. Especially with
sustainability being an increasing
factor in consumer decisions.
Read More > |
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Cumbria Tourism Research
Latest Tourism Intelligence
Cumbrian
businesses continue to report changes in
consumer behaviour having more damaging
effects on business than the 'staycation'
can offset.
78%
of businesses said the snow and ice
conditions at the start of the year have had
a negative impact on business.
47%
are offering special deals, 41% are reducing
prices. A fifth are reducing staffing
levels.
69%
report reduced bookings and 44%
cancellations. 24% are facing trading
difficulties.
Although
direct comparisons are not possible, all the
indications are that performance at the end
of 2009, and optimism for 2010, is better
outside of Cumbria.
Current Research Projects
2009 Visitor Survey
2,683 visitors across the county were
surveyed in 2009 to update the 2006 Visitor
Survey and produce the latest report on our
county’s visitor profile, including spend,
information sources, motivations, activities
undertaken, visitor origin, visitor type and
satisfaction. Final report is imminent –
look out for details in the next TTS….
Coach/group tourism
Online and telephone surveys with 200
visitor attractions and larger serviced
accommodation providers found that:
This
sector is estimated to be worth £85m each
year - approximately 7% of the county total.
About
half of those interviewed said that coach
tourism was an essential component of
business, and that increasing coach tourism
was part of their business plan.
Coach
parties were more likely to spend less than
individual holiday makers.
In
order, the internet, printed
guides/brochures and discount rates were
thought to be the most effective marketing
channels.
Visitor Attractions Survey
Annual visitor attractions survey to
quantify visitor numbers throughout 2009 and
identify trends (73 returns to date)
Destination Benchmarking
Cumbria Tourism is starting its next phase
of destination benchmarking across the
county. Details will be sent to relevant
stakeholders to deliver a programme this
year for market town visitor surveys. This
builds on previous research that can be used
to track how visitors' perceptions and
satisfaction levels have changed over time.
Past reports, which are available from our
research request form, include:
2008
- Keswick, Penrith, and Ulverston
2007
- Carlisle, Kendal, Whitehaven, and
Windermere
2006
- Barrow, Cockermouth, Coniston, and Kirkby
Stephen
2005
- Alston, Ambleside, Bowness-on-Windermere,
Keswick, Penrith, and Ulverston
Self Catering Sector Research
A brief has been sent to consultants to
update information on the self catering
sector. The objectives of the research
include:
analysis
of recent trends affecting the self catering
sector nationally and in Cumbria and factors
likely to influence demand
the
supply and composition of the self catering
sector in Cumbria including identifying area
specific development opportunities
the
performance of the sector (including
sub-analysis by location, size and type of
establishment)
Investigation
into: property ownership and management;
business diversification; marketing
expenditure/methods; investment levels and
future plans; return on investment;
employment; income levels; potential
opportunities and threats; impact of the FHL
tax changes; evidence of market saturation;
plans for expansion, upgrading or otherwise;
forecasts; trends in consumer behaviour;
factors affecting business
To find out more about these reports or
surveys please contact us.
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