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November
2009
Welcome to the
November 09
issue of the Research Team's newsletter. We
have summarised in one place all the relevant
statistics, trends and tourism insights that we
monitor, research and analyse. If you have missed
the other issues of TourismTrendSpotter please
click
here to view them. We would welcome any
feedback you might have so that we can develop
this newsletter into a communication you will use
and value.
Best wishes,

Main
Sections:
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Tourism Stats
Monitor
New figures released by
VisitEngland from the United Kingdom Tourism Survey
show that holiday trips (including Visiting Friends
and Family) by UK residents in England during the
months of January to June of 2009 are up by 14% while outbound
travel saw a 17% drop.
Though the total amount
spent on overnight travel since January is down by
1% when including visiting friends and family and
business travel - a sector that continues to suffer
- leisure travel in England shows definite signs of
consumer optimism, with an increase in spend of 5%
(9% for the UK) -
confirming 2009 as the summer of 'holidaying at
home'.
New
Interactive Dashboard
To explore the
dashboard click on the buttons
*VFR = visiting friends and
relatives
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Tourism News
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2.6 million
more holidays taken as ‘lost generation’
discovers England
According to VisitEngland the increase
in domestic holidays and drop in outbound
travel has amounted to 2.6 million more
holiday trips and more than 9.1 million
extra nights holiday taken from January to
June 2009 over the same period of 2008.
Further,
VisitEngland focus group research,
undertaken in August, indicates that
attitudes to domestic travel are undergoing
change. Respondents admit to often knowing
more about foreign destinations than those
in their home country and claim to have a
genuine yearning to experience and learn
more about the regions of England.
The research goes on to suggest that a ‘lost
generation’ of young people confess to
feeling almost embarrassed at the lack of
knowledge of their own country. While older
groups cited unfavourable exchange rates as
the trigger for sparking interest in
rediscovering classic England hotspots, as
well as seeking out ‘off the beaten track’
lesser known regions.
"England is back in fashion as Brits are
rediscovering the diversity and appeal of
the English holiday. It’s a trend that we’ve
seen developing over the course of the last
few years and one which we intend to nurture
with the help of the tourism industry.
"We know that people are looking for
experiences tailored to their interests, be
it a spiritual retreat, an adventure holiday
or a chic weekend break – they are now
realising that England can deliver all that
and more.
"Cleary there are businesses out there still
suffering, particularly those in the
conference and events market so we are
certainly not out of the woods. As an
industry this is the time to pull together
and ensure that when the economic
circumstances and exchange rates change, we
have a robust strategy in place to ensure
that England destinations continue to
attract new and repeat visitors."
James
Berresford, Chief Executive of VisitEngland
Source:
October 2009
www.enjoyEngland.com
Lake
District makes the 'Top 10 best places to
visit list' for 2010
The Lake
District has today been given huge tourism
boost for next year with the publication of
the Lonely Planet's Best in Travel 2010.
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The
respected guide and one of Lonely
Planet's best sellers, has named the
Lake District as one of the Top 10
Regions to visit in 2010, and is the
only British destination to be
included.
Best in
Travel captures the world's hottest
travel trends, destinations,
journeys and experiences for the
year ahead, bringing together the
expertise of Lonely Planet authors,
staff and travellers.
The Lake District was chosen ahead
of other UK regions because "If
anywhere sums up all that's green,
great and grand about the English
landscape, it's the Lake District. |

source:
www.golakes.co.uk |
"There's
much more to England's best-loved National
Park than just dazzling good looks - think
cast-iron literary cachet and history in
abundance, not to mention gastronomic
adventure and enough first-class
fell-walking to fill a lifetime of visits."
The book lists Scafell Pike, England's
highest mountain as the area's most
‘defining experience' followed by some
‘hearty grub and home-brewed beer at the
historic Wasdale Head Inn'.
‘Essential
Experiences' include tackling Striding Edge
on Helvellyn, visiting Dove Cottage and
Rydal Mount, cruising on Coniston Water,
Osprey-spotting at Bassenthwaite Lake, and a
stay at the remote Black Sail Youth Hostel
at Ennerdale.
"The Lake District is already a
well-established holiday spot for Brits,
we've put the area on the Top 10 Regions
list because we think it is a place that
deserves a second and third look."
Tom Hall,
Lonely Planet Travel Editor
The other destinations to make the final ten
were: Alsace, France; Bali, Indonesia;
Fernando de Noronha, Brazil; Goa, India; Koh
Kong Conservation Corridor, Cambodia; Lake
Baikal, Russia; Oaxaca, Mexico; Southern
Africa; and Southwest Western Australia.
Source:
03 November 2009
www.cumbriatourism.org
London is
named one of world's top 10 best-value
destinations by Lonely Planet
The Lonely
Planet guide has also given a boost to our
country's capital, which has made it
into the top 10 of the world's best-value
destinations. Lonely Planet says London's reputation as
one of the world's most expensive cities is
over thanks to the plunging pound.
The guide introduced its review of London by
saying: "Every economic crisis has a silver
lining."
"Long ludicrously expensive,
London has become much more affordable for
visitors from abroad, if not for its
residents.
"The favourable exchange rate means that
travellers will often find hotels and meals
up to half the price they were a few years
ago, or at least a third cheaper."
Tom Hall, Lonely Planet travel editor
Source:
02 November 2009
www.DailyMail.co.uk
London leads
the way in a mixed month of performances
London hoteliers experienced in
September an increase in monthly Revenue per
Available Room for the first time since
August 2008. Meanwhile, hotels in Budapest,
Munich and Prague continued to suffer major
declines in RevPAR performance.
Despite a 3.9% drop in average room rate in
London, RevPAR for the month of September
finished 0.5% above the same period in 2008
due to a 3.9 percentage point increase in
occupancy levels. Furthermore, profit per
available room (GOP PAR) in the UK capital
grew by 3.3% in the month of September 2009,
to £94.39. This was made possible by a
decrease in the level of payroll as a
percentage of total revenue, down to 22.4%
from 24.7% in September 2008.
“Following a summer of fluctuating price
and volume, it was back to business for
London hoteliers in September. Twelve months
on from the collapse of Lehman Brothers and
the immediate impact of the banking crisis,
London hoteliers are growing profits.”
Jonathan
Langston, managing director, TRI Hospitality
Consulting.
At the end of
the third quarter, the impact of the
economic downturn on the primary measure of
profitability for hoteliers across Europe is
clear. Year to date figures show double
digit decline in GOP PAR is a common factor
in all but one of the surveyed cities, the
exception being London (-8.2%). More
apparent is the massive year on year
declines experienced in previously buoyant
markets such as Amsterdam (-24.4%), Budapest
(-33.9%), Munich (-36.4%), Prague (-38.6%)
and Vienna (-41.3%).
Source: 3 November 2009
www.4hoteliers.com
TripAdvisor
influences £500m of corporate hotel choices
TripAdvisor and similar user review
websites now influence corporate decisions
on hotels to the tune of £500m a year,
according to research firm BDRC.
In a BDRC survey of 1,000 business
travellers, 28% said they actively seek
advice on websites featuring consumer
reviews; 46% were influenced in their hotel
selection by consumer reviews, while 41%
decided to change their original hotel
choice after reading about other travellers’
experiences.
The influence of word of mouth
recommendations - both on and off line –
outweighs the star ratings offered by the AA
and RAC and official ratings and advice from
travel agents, the survey revealed.
With 40% of respondents citing them as “very
reliable”, personal recommendations were the
most trusted source of information, followed
by information supplied by the company
business travellers were visiting (33%).
Nearly a quarter (23%) of business
travellers said they placed their faith in
reviews by total strangers on sites such as
TripAdvisor. Only 13% believe that others’
opinions on user review sites are
“unreliable”, compared to just 4.5% who
remain sceptical about personal
recommendations.
“These figures show that the influence
that sites featuring consumer reviews and
opinions have is absolutely huge for both
leisure and business travellers.
"In the past a guest’s role as either an
advocate or detractor was limited to their
personal network but now as more and more
business travellers log on to read
user-review sites, the impact they are
having on corporate bookings is enormous.”
Matt Costin,
director of hospitality research at BDRC
Source:
09 October 2009
www.caterersearch.com
Demand for
passports drops ten per cent due to
recession
The demand for passports has fallen by
more than 10 per cent over the past two
years as recession-hit Britons choose to 'staycation'
or put off expensive renewals.
More than 12million Britons chose to holiday
in the UK this summer instead of taking
their annual break abroad. And the increase
in passport prices is also putting
holidaymakers off renewing until the last
possible moment before a trip.
The cost of an
adult passport has increased from £66 in
2006 to £72 in 2007. With another rise
earlier this year, the price currently
stands at £77.50.
Only 5.23 million passports were issued in
the year 2008-09 - compared to 6.2 million
in 2006-07.
"What has
been happening in the last two years is that
demand for passports has been falling and we
think that is because, as the recession has
come on, people are delaying renewing their
passports."
Sir David
Normington, Home Office permanent secretary
(before the latest price hike):
He also claimed
the price of the passport was considered
particularly high when compared with other
modern holiday costs - such as travel on
budget airlines.
Source:
27 October 2009
www.DailyMail.co.uk
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SPECIAL FEATURE: Airline Update
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Darling admits APD will help pay for banking
crisis
Chancellor Alistair Darling has admitted
that Air Passenger Duty (APD) is a tax to
help fight the banking crisis, according to
reports.
"I am quite blunt about it, we need to
raise money to pay for some things we have
done... If unemployment goes up there is a
cost obviously to the family, there is cost
in increased benefits, Northern Rock has
cost a lot of money."
Alistair
Darling speaking in London last month
A Treasury spokesman confirmed to Travel
Weekly APD has always been a "revenue
raising instrument".
Source:
2 November 2009
www.TravelWeekly.co.uk
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Ryanair
Predicts 20% drop in Fares Over Next Six
Months
Ryanair's fares are expected to drop by
20% over the next six months, even though it
means the airline will make a loss during
that period. According to chief executive
Michael O'Leary the airline's fares have
already fallen 17% this financial year.
Despite this, the airline saw its net
profits increase by 80%, largely thanks to a
42% reduction in fuel costs.
"We expect average fares to fall by up to
20% during quarters three and four, which
will result in both these quarters making a
loss.
"Recent weeks have seen the demise of
SkyEurope and Seagle Air in Slovakia, and
MYAir in Italy, and we expect further
casualties this winter.
"Ryanair is the only major European airline
to increase traffic and profits. We are
winning substantial market share from the
big three, high-fare, flag-carrier groups
led by Air France, British Airways and
Lufthansa and we expect this trend to
continue."
Michael
O'Leary, Chief Executive of Ryanair
O'Leary's
confident predictions come despite his
admission in the results that traffic
figures through UK airports are expected to
drop by 10% over the next six months.
Source: 2 November 2009
www.TravelWeekly.co.uk
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American Airlines Returns To Manchester
American Airlines has announced it will
add a new service between Manchester and New
York JFK, just a week after Delta announced
it was withdrawing from the route.
American’s new non-stop daily summer
seasonal service is scheduled to start on 16
May until 30 September 2010.
Delta’s Manchester-JFK flights are scheduled
to end on 8 January. The airline blamed a
drop in demand over the winter for its
decision. Manchester Airport lost a British
Airways daily flight to New York last year.
Bmi has also withdrawn all its transatlantic
flights from Manchester over the past 12
months.
Source:
18 September 2009
www.cnntraveller.com
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Easyjet
profits plunge amid high fuel costs
EasyJet's profits have dropped by 50% to
54.7 million for the year to September,
despite increases in passenger numbers, load
factors and market share. The airline blamed
higher fuel costs for the drop in profits,
with fuel costs for the year £86.1 million
higher than last year.
However, a number of key indicators were
positive. The airline managed to increase
its market share of the overall European
short- haul market, carrying 45.2m
passengers during the year, 3.4% ahead. Load
factors were up by 1.2% to 85.5%.
Overall capacity, measured in terms of seats
flow, was 1.8% up. In the UK, capacity at
Gatwick was increased by 12%, giving easyJet
a 30% share of the airport. Elsewhere, it
reduced capacity at weaker performing
markets such as Luton and the UK regions.
Source:
17 November 2009
www.Travolution.co.uk
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Consumer Trends
32% of
people have not changed their holiday plans,
despite recession
According to the results of last month's
Travel Navigator Hot Topic, consumer
confidence may be low, but 32% of
respondents are not intending to spend less
on their holidays.
The
55+ age group is the best target opportunity
as they are more likely to state that they
are not saving any money when it comes to
this year's holidays.
Where
savings are being made, fewer excursions or
more free activities will be undertaken
instead of saving on accommodation.
Families
with older children will try to make the
most savings: 48% looking to save on their
accommodation will look for last minute
deals. Many will look to holiday closer to
home.
Travel
Navigator's Hot Topic for November 2009
asked UK travel consumers ‘Which Travel
Marketing Did You See?’
Only
45% remembered seeing any advertising at
all!
More
people remembered the tour operator rather
than the destination, with Thomas Cook and
Thomson almost neck and neck.
UK
Destinations ranked highest.
Travel
Navigator is Arkenford's independent monitor
of the UK consumer travel market that
focuses specifically on holiday taking
activity and planning, covering UK and
overseas trips and destinations.
Source:
Arkenford’s Travel Navigator September 2009
(n=1600 survey of UK residents)
Britons are
Hooked Online Despite 'Lagging' Broadband
Research suggests that Britons are
addicted to the internet - even though
broadband quality has been ranked behind
countries such as Bulgaria and Latvia.
Shopping and social networking are reasons
why we spend time online
An average person in the UK is clocking up
more than 30 hours a week online, according
to a study by independent price comparison
service uSwitch.com. On a typical working
day, a person now spends an average of five
hours using the internet. Two of these hours
are for professional or work purposes, while
the remaining three are for pleasure and
leisure - including online shopping and
socialising.
Researchers
say the social networking boom is one of the
main reasons why we now spend so much time
online.
A
quarter of adults surveyed said they need to
use sites such as Facebook and Twitter at
least once a day - while almost a third of
those aged 18-24 spend more than five hours
a week on them.
But a report from IT giant Cisco said
Britain's broadband ranked 31st out of 66
countries. Network quality was gauged by
looking at speeds and penetration. While
Britain's services were "meeting needs for
today" - many EU neighbours as well as a
slew of Asian nations and the US scored
higher.
Source:
1 October 2009
SkyNews
Third of
consumers would opt for ‘eco-friendly’
hotels
Guests are becoming more concerned with
hotels’ eco-credentials, according to a
pan-European survey. Almost a third (29%) of
respondents would choose a known
‘eco-friendly’ hotel if it was offered by a
popular online booking system.
The poll of 5,000 people found that more
than half (54%) say sustainable energy
sources, such as wind, solar or
hydro-electric power, should be used. Almost
half (48%) say hotels should use more
efficient electrical appliances, like flat
screen energy efficient TVs. Nearly two
thirds (65%) say all hotels should install
low flow toilets designed to save water.
The demand for green credentials is echoed
by guests’ own behaviour in hotels,
according to the study by Samsung
Electronics:
More
than three quarters (76%) are as conscious
or more conscious of the impact they have on
the environment when staying in hotels
compared with their behaviour at home
88%
switch off the lights when they leave their
hotel room
63%
reuse towels more than once
59%
still switch electrical equipment off at the
base
“Environmental awareness is on the rise
and playing an increasingly significant role
in the hotel booking process. Hoteliers can
appeal to the ‘green’ consumer by responding
to their expectations; putting in
water-saving toilets, using sustainable
energy or installing eco-friendly appliances
like energy efficient flat screen TVs."
Pammi Mudhar,
B2B Sales and Marketing Director of Samsung
Electronics Europe
Source:
3 November 2009
www.TravelMole.com
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Market
Trends
Cumbria's Occupancy
Figures More Resilient
Recently published occupancy comparisons for the UK,
England, and the Northwest reveal Cumbrian serviced
accommodation providers to be less impacted than on
average across the UK. So far for 2009, in the
months of April and July Cumbrian serviced
accommodation providers on average experienced an
increase in room occupancy compared to figures in
2008.

Source:
enjoyEngland 'UK Occupancy Survey' 2009
Best Western
benefits from continuing ‘staycations’
The summer staycation has extended into
the autumn, according to latest occupancy
figures from Best Western. As well as seeing
increased leisure business during the summer
months, the UK’s largest consortium of
independently owned and managed hotels
reported rise in leisure sales of 17% in
September and more than 30% in October,
compared with the same periods in 2008.
“Consumers holidaying in the UK have been
able to take advantage of many competitively
priced hotel breaks on offer this year.
However, Best Western has chosen not to
enter into an industry-damaging price war
and instead we’re focused on adding genuine
value to customers.”
Keith Pope,
Director of Membership for Best Western
Spurred on by
the Euro dipping below 1.10 recently many
holidaymakers who traditionally took breaks
when the schools went back had opted for a
British holiday this year.
Source:
4 November 2009
www.mintel.com
Find the
customers' "sweet spot" to generate sales
The secret to riding out the recession in
the UK has been the ability to identify
consumers’ "sweet spot", according to
lastminute.com chief executive Ian McCaig.
Addressing the Captains of Industry lunch
yesterday at World Travel Market, McCaig
said the key to getting people to spend was
to offer them the right deal at the right
time.
"We’ve been working closely with
suppliers on sweet spots for UK consumers,
which have been very price led. Deals where
you ‘buy now and get it for this price’ will
fly off the shelves... Look at the product
lines that are most profitable for you, and
focus on developing and promoting them –
then push the price promotion hard."
"It will be 2011 before we see consumer
caution start to lift. If you’re banking on
recovery as part of your business plan for
2010, you’re in trouble – you should go back
into the boardroom and have a wee think
about it."
Ian McCaig,
Chief Executive of lastminute.com
McCaig said
that Hotels were "the most under-penetrated
category" of lastminute.com’s travel
categories and is one of the fastest growing
from an online point of view, with good
yields. Lastminute.com recently sold 5,000
hotel nights in less than 90 minutes using
the principle of WIGIG – ‘when it’s gone
it’s gone’.
Source: 10
November 2009
www.TravelWeekly.co.uk |
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Tourism Innovation
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Firefox add-on helps plan trips and
find travel deals
Focusing more on travellers' own
search process, the time they spend
scouring the web for ideas, comes
Gliider, a Firefox plug-in aimed at
organizing all the best results in a
single, online place. Gliider lets
travellers keep track of all the
interesting ideas they come across
while researching and planning a
trip.
When
they're surfing the web and come
across a hotel, restaurant or photo
they want to remember as they make
their plans, they need only click
the Gliider icon. Simply drag and
drop whatever you want to save,
creating a neater, more organized
alternative to a list of bookmarks.
Users can share their trip files,
create a summary travel document
PDF, and tracks deals on hotels
relevant to a specific trip that
allows users to take advantage of
them in a single click.
Read More > |
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Campsite directory with a fresh
pitch
The UK Caravan Club reported a 40%
rise in bookings this year over 2008
figures, while according to the
National Office of Statistics, the
amount of Brits travelling overseas
fell by over 7 million compared with
last year. To capitalise on this,
camping and caravanning site
directory Pitchup.com is making it
easier than ever for UK "staycationers"
to settle on the right destination.
Launched at the beginning of this
holiday season, the website lists
over 5,000 camping and caravanning
sites around the UK and Ireland.
Users can easily narrow down the
selection using a whopping 79
different criteria, including
whether the site has wifi or
disabled facilities, and whether
campfires are allowed. Users can
also search by proximity to
attractions such as beaches,
battlefields or national parks. And
access tickets for upcoming events
in the area.
Read More > |
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Crowds map filming locations across
the world
Filmaps is rapidly creating a
crowd-powered database of filming
locations around the world. Users
can search by location or film title
to bring up a Google Map that
features location photos from
Panoramio and videos from YouTube.
Filmaps adds social elements through
Facebook and Twitter connections, as
well as embeddable location widgets.
There are hints on the website that
Barcelona-based Filmaps may have
plans to offer film location tours,
which would make sense. Its members
are already mapping out the routes,
and the site would be a perfect
marketing tool. What other niches
could you map your way into?
Read More > |
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Cumbria Tourism Research
Research currently being carried out:
The
Impact of the Floods on Cumbrian Businesses
and the Tourism
Industry .. Businesses all over the
county are being asked to assess the damage
and loss of trade because of the flooding.
This survey will help assess the need for
support and steps to recovery.
The
Value of Tourist Information Centres in
South Lakeland .. Following the recent
announcement by South Lakeland District
Council that it is to reduce its TIC funding
Cumbria Tourism has launched a number of
surveys to assess the potential impact on
business and the tourism trade from any TIC
closures. Findings from the survey will
asses the potential impact on visitors,
businesses, and the industry and explore
potential ways forward to maintaining this
information service.
To find out more about these reports or
surveys please contact us.
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